Kuhlekt: Converting Your Orders to Cash
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Kuhlekt takes the hard work out of managing your accounts receivable, cash management, credit control, and collection processes. Consider us your all-in-one solution for all of your order to cash (O2C) needs.
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Your guide to Kuhlekt's Order to Cash Features
Services to Global / Regional / State/ County businesses
- Secure user authorization.
- Customised individual reporting.
Kuhlekt operates on a global scale, providing our services seamlessly across regions, states, and countries. Whether you’re in need at the local, regional, or international level, we’re equipped to meet your requirements wherever you are. Our expansive reach ensures that no matter where your business operates, we can deliver the solutions you need to thrive.
Kuhlekt prioritizes secure user authorization, ensuring that only authorized personnel can access sensitive financial information. By employing advanced security protocols and encryption methods, we provide a robust defence against unauthorized access and potential data breaches. Each user is assigned specific access levels, allowing for tailored permissions that fit their role within the organization.
The user-friendly interface of Kuhlekt further enhances the Access experience. Designed with simplicity in mind, the platform allows users to navigate effortlessly through different modules and retrieve the information they need quickly. This ease of use reduces the learning curve for new users and increases overall productivity.
Onboarding / Online Applications
- Automated workflows.
- Easy approval processes.
- Stakeholder notifications.
Kuhlekt simplifies the onboarding process with automated workflows that streamline the integration of new clients. These workflows handle repetitive tasks such as data entry and document verification, reducing the administrative burden on your team and allowing them to focus on more strategic activities. The automation also ensures consistency and accuracy, minimizing the risk of errors.
The easy approval processes built into Kuhlekt facilitate swift decision-making. Whether it’s approving new clients, or validating credit status reports, the platform’s approval mechanisms are designed to expedite these tasks. This not only speeds up operations but also enhances accountability and transparency within the organization.
Stakeholder notifications are an integral part of Kuhlekt’s onboarding feature. Automated alerts keep all relevant parties informed about the status of various processes, from application submissions to approval confirmations. These notifications ensure that everyone stays up-to-date, fostering better communication and collaboration across different departments.
Invoicing
- Invoice distribution.
- Automated reminders.
Kuhlekt’s Invoicing feature is designed to make invoice distribution as efficient as possible. By automating sending of invoices, businesses can save significant time and resources. The platform supports various invoice formats, allowing for seamless integration with clients’ systems and ensuring that invoices are delivered promptly and accurately.
Automated reminders are a crucial component of the Invoicing feature. These reminders can be set up to notify clients of upcoming due dates, overdue payments, and other important billing information. This proactive approach helps in maintaining a steady cash flow and reduces the incidence of late payments, thereby improving the financial health of the business.
Credit Collections / Account Receivable
- Bulk communications.
- Unlimited workflows.
- Clear statements.
- Notes, payment promises, and SMS alerts.
Managing accounts receivable is made easier with Kuhlekt’s Receivables feature, which includes bulk communications to streamline interactions with clients. This functionality allows businesses to send out multiple statements, reminders, and notifications simultaneously, saving time and ensuring that all clients are kept informed about their account status.
The unlimited workflows available in Kuhlekt’s Receivables feature enable businesses to customize their follow-up processes. From initial invoice reminders to final collection notices, these workflows can be tailored to suit different client segments and situations. This flexibility ensures that the collection process is both efficient and effective, maximizing the chances of timely payments.
Clear and comprehensive statements are another key aspect of the Receivables feature. Clients receive detailed breakdowns of their outstanding balances, payment history, and any applicable fees or charges. These statements are designed to be easy to understand, reducing confusion and facilitating smoother communication between businesses and their clients.
Credit Management
- Credit reporting.
- Bureau reporting and monitoring.
- AI risk analysis. (Releasing Soon)
- Smart risk decision-making.
Kuhlekt’s Credit feature includes robust credit reporting tools that provide businesses with critical insights into their financial standing. These reports cover various metrics such as credit scores, outstanding debts, and payment histories, helping businesses make informed decisions about extending credit to clients or suppliers.
Bureau reporting and monitoring are essential components of the Credit feature. Kuhlekt integrates with major credit bureaus to deliver up-to-date credit information and alerts. This continuous monitoring helps businesses stay aware of any changes in the credit status of their clients, enabling proactive risk management and timely responses to potential issues.
AI risk analysis further enhances the Credit feature by leveraging artificial intelligence to evaluate and predict credit risks. This advanced technology assesses various factors, including payment patterns and financial behavior, to generate risk scores and recommendations. Businesses can use these insights to make more accurate and confident credit decisions, reducing the likelihood of defaults and financial losses.
Payment Systems
- ACH payments.
- Direct debits.
- Scheduled payments.
- Card expiry notifications.
- Receipt generation.
Kuhlekt offers a versatile Payments feature that includes support for ACH (Automated Clearing House) payments. This method allows businesses to process large volumes of transactions quickly and securely, making it ideal for handling payroll, vendor payments, and other bulk transactions. ACH payments are also cost-effective, reducing transaction fees compared to traditional payment methods.
Direct debits are another convenient option provided by Kuhlekt’s Payments feature. Businesses can set up recurring payments directly from clients’ bank accounts, ensuring timely collection of dues. This method is particularly useful for subscription-based services and ongoing contractual agreements, where regular payments are required.
Scheduled payments and card expiry notifications add further convenience and security to the Payments feature. Users can schedule payments to be processed on specific dates, ensuring that obligations are met without manual intervention. Card expiry notifications alert clients when their payment cards are about to expire, prompting them to update their information and preventing payment disruptions.
Dispute Management
- Claims and dispute management.
- Approval workflows.
- Daily system reminders.
Handling claims and disputes is streamlined with Kuhlekt’s Disputes feature. The platform provides a centralized system for lodging and managing claims, ensuring that all cases are tracked and resolved efficiently. This organized approach helps in maintaining transparency and accountability, making it easier to address client concerns promptly.
Approval workflows within the Disputes feature facilitate the delegation of authority, allowing different team members to handle specific aspects of the dispute resolution process. These workflows ensure that claims are reviewed and approved by the appropriate personnel, reducing delays, duplications and improving the accuracy of resolutions.
Automated daily reminders are a key part of the Disputes feature, ensuring that no claim or dispute is overlooked. The system generates reminders for pending tasks and upcoming deadlines, helping teams stay on top of their workload. This proactive approach minimizes the risk of unresolved issues and enhances overall client satisfaction.
Client Self-Serve Portals
- Self-serve payments.
- Dispute and claims lodgment.
- Invoice downloads (PDF/CSV).
- Statements and payment history.
- Set up direct debits and ACH.
The Client Self-Serve Portal in Kuhlekt empowers clients by providing them with a range of self-service options. Clients can make payments, lodge disputes, and download invoices at their convenience, reducing the need for direct interaction with support teams. This not only improves client satisfaction but also frees up resources within the business.
Through the Portal, clients can access their statements and payment history, offering them complete transparency over their financial transactions. This feature helps clients keep track of their dues and payments, making it easier for them to manage their finances and maintain good standing with the business.
The Portal also allows clients to set up direct debits and ACH payments, further simplifying the payment process. By enabling these self-service options, Kuhlekt enhances the client experience and ensures that payment processes are smooth and hassle-free. The ability to handle financial matters independently contributes to a more efficient and client-friendly business environment.
Reporting & KPIs
- Comprehensive reporting.
- Data management.
- Track millions of data points.
- Monitor individual, process, and payment performance.
Kuhlekt’s Reporting & KPIs (Key Performance Indicators) feature provides comprehensive reporting tools that give businesses deep insights into their financial performance. Users can generate various types of reports, such as financial statements, transaction summaries, and custom reports tailored to specific needs. These reports help in understanding the financial health of the business and identifying areas for improvement.
Data management is an integral part of the Reporting & KPIs feature. Kuhlekt handles large volumes of data efficiently, ensuring that all financial information is organized and easily accessible. This capability allows businesses to retrieve and analyze data quickly, supporting informed decision-making and strategic planning.
Tracking KPIs is made simple with Kuhlekt’s advanced analytics tools. Businesses can monitor critical metrics related to individual performance, processes, and payments. By keeping an eye on these indicators, businesses can identify trends, measure progress, and implement strategies to enhance overall performance. This continuous monitoring helps in achieving operational excellence and driving business growth.
What is Kuhlekt and What Can It Do For Your Team?
Web Based Platform
Updated From Your ERP
Centralised Data
Drive Collector Activity
Proven Results
So Much More
Simplified visual representation of your overall status
01The dashboard provides an easy-to-understand snapshot of the overall status of the accounts for a collector, as well as a full overview of all accounts for managers
Questions? Talk to our team
To do lists to drive collector activity
02With multiple to-do lists to refer to, your collectors will always know what they need to do, ensuring timely customer contact, provisioning, and dunning runs.
Questions? Talk to our team
View all your account details in the one place
03Our intuitive and easy-to-use dashboard makes it easy for you to view the details for any account – from alerts and balances to contacts and graphs.
Questions? Talk to our team
Client portal
04Our client self-serve portal makes it easy for your customers to resolve common account management requests – from downloading invoices and statements and making payments to lodging disputes and setting up a payment schedule.
Questions? Talk to our team
Provisioning managed in real time
05With Kuhlekt, you can ensure that accounts are provisioned as soon as required, to make sure your overall provisioning data is always up-to-date in real-time.
Questions? Talk to our team
Unlimited dunning processes
06From creation right through to delivery, our intuitive system takes dunning solutions to the next level. From first time follow-ups through to enforced collections, we make it easy for you to communicate with your customers about overdue accounts.
Questions? Talk to our team
Dispute and claim resolutions
07Record disputes, automate the flow of disputes from investigation through to approval, and create credit adjustment and debit memos – all at the touch of a button.
Questions? Talk to our team
Metrics and KPIs
08With thousands of data points captured nightly, we make it easy for you to manage the performance of your teams and ensure key targets are being met.
Questions? Talk to our team
Simplified visual representation of your overall status
01The dashboard provides an easy-to-understand snapshot of the overall status of the accounts for a collector, as well as a full overview of all accounts for managers.
Questions? Talk to our team
View all your account details in the one place
02Our intuitive and easy-to-use dashboard makes it easy for you to view the details for any account – from alerts and balances to contacts and graphs.
Questions? Talk to our team
To do lists to drive collector activity
03With multiple to-do lists to refer to, your collectors will always know what they need to do, ensuring timely customer contact, provisioning, and dunning runs.
Questions? Talk to our team
Client portal
04Our client self-serve portal makes it easy for your customers to resolve common account management requests – from downloading invoices and statements and making payments to lodging disputes and setting up a payment schedule.
Questions? Talk to our team
Provisioning
05Provisioning managed in real time
Kuhlekt ensures that accounts are provisioned as soon as required, so that the overall provisioning data is always up to date.
Questions? Talk to our team
Unlimited dunning processes
06From creation right through to delivery, our intuitive system takes dunning solutions to the next level. From first time follow-ups through to enforced collections, we make it easy for you to communicate with your customers about overdue accounts.
Questions? Talk to our team
Dispute and claim resolutions
07Record disputes, automate the flow of disputes from investigation through to approval, and create credit adjustment and debit memos – all at the touch of a button.
Questions? Talk to our team
Metrics and KPIs
08With thousands of data points captured nightly, we make it easy for you to manage the performance of your teams and ensure key targets are being met.
Questions? Talk to our team
What Our Clients Say.
Alfasi Equipment Hire
Iron Mountain NA
Iron Mountain APAC
Sam Pennance
Susan Jersky
Frequently Asked Question
Here, you’ll find answers to five commonly asked questions about our SAAS. We encourage you to read through this section to better understand how our software can assist you. It’s quick, informative, and designed to help you get the most out of our services.